MyDealer:
The RDO Service Promise
You’ve invested in a premium piece of equipment, so why risk it with sub-standard service and parts?
At RDO Equipment, we understand the importance of reliability when it comes to your equipment and that downtime means lost revenue. That’s why we aim to get you back on the job sooner with convenient scheduling, fast diagnostics, and efficient repairs.
Our team of highly trained and skilled service experts is ready to partner with you. At RDO Equipment, we value our reputation for quality work and are committed to exceptional customer service.
Whether it’s routine preventative maintenance, annual inspections, or anything in between, our knowledgeable equipment service experts are here to care for your fleet, so you can focus on getting the job done.
The service team you deserve
RDO Equipment has established a network of 29 branch locations servicing various Australian states and territories. Our factory-trained and certified technicians are supported by a team of parts interpreters, schedulers, and product specialists, all working behind the scenes to ensure you get back on the job as soon as possible with parts and workmanship that keep your investment performing at its best.
With RDO Equipment, you have the option of having our team come to you in one of our 100+ service vehicles, or even one of our three planes if you operate in Australia’s most remote or seasonally inaccessible regions. We continue to invest significantly in modern facilities, equipping your local service team to deliver the best outcomes for you. We also have trucks available to assist with transport in many cases.
So, why wait? Partner with RDO Equipment today and experience the difference that quality service and expert care can make. Reach out to your nearest branch or schedule a service through our website, and let us help you keep your equipment running smoothly and efficiently. Your uptime is our priority, and we are dedicated to ensuring your success every step of the way.
Services to get you up and running
 Technical Support Our technical support team is here to get you up and running. You can reach us on 1800 626 576 between 8:00am – 5:00pm AEST from Monday to Friday. |  Connected Support™ With Connected Support™, know that we’ve got your back when it comes to keeping your John Deere equipment running. Turning on JDLink™ connectivity enables us to provide proactive support and remotely diagnose your John Deere equipment whenever and wherever you are. |  Customer Service ADVISOR™ Customer Service ADVISOR™ is a digital database of operator, diagnostic and technical manuals. This subscription allows users to perform self-repair – all on your own in the workshop or in the field. |
10 reasons to choose RDO Equipment Service
Certified Technicians Service technicians are factory-trained and certified to work on your specific product. | Factory Updates Access to the latest diagnostic information, specifications and factory updates. | Specialised Tooling Access to specialised tooling ensuring the fastest repair times. | Complete Parts Solution Instant visibility of parts available across our global network. | Custom Solutions Direct conduit to the OEM for bespoke issue resolution. |
National Network Our comprehensive network means that chances are, we have a branch near you. | Machine Health Machine health analysis through oil condition monitoring and fault code diagnostics. | Resale Value Maintain the highest resale value of your equipment assets. | Workmanship Guarantee Our quality workmanship is guaranteed. | Extended Warranty Consider benefits of extended warranty when fitted by our |
Raymond, Archies Produce
We are your partner as you grow and build the world.
After a lot of work behind the scenes to make it happen, we’d like to congratulate our new Darwin-based construction sales professional, Kane, on delivering his first machine. 🥳
Congratulations to our customers Lenny, Dallas and Candice on the delivery of your new 770GP Grader!
Thank you to all those who helped get this machine to its final destination, including Keogh Transport, SignCity NT for the artwork, @sitech_cs for the supply, install and training of the Trimble GPS system, and last but certainly not least, our Darwin service team who worked above and beyond to ensure everything was right for the customer.
A huge team effort 👏
Celebrating 75 years of John Deere dozers – from the first manufactured MC dozers in 1949 to the modern-day groundbreaking tech of the P-Series. 🚜⚡️
A look at the historic line-up at the link in our bio (news & events).
G’day from your friendly RDO team in Gympie! Rossy is at it again, this time introducing Gympie’s service manager Jack. 🤝
The race is on before the storm hits in Gympie, Queensland this afternoon 🌩️ Gympie service tech Kyron on site this morning changing out this old A/C compressor. #TechTuesday
“The salesman will sell you the first machine, but it’s the product, service, care and productivity that will sell the rest of the fleet. That’s why we’ve stuck by RDO. ”
We`re extremely proud to be partnered with the team at Merrett Logging, working hard to produce sustainable timber products for their local communities. 👏
Read their story over your next break 👉 link in bio.
Who else has this view at the moment?
RDO Moree tech Jack running up this X9 in some barley just south of Moree.
🎥 Lachie, RDO Moree
Toowoomba, your new RDO branch is right around the corner… 🤩
We are closed today and tomorrow (6-7 September) busily preparing for our first official day of opening at the new facility on Monday, 9 September, at 28 Witmack Road, Wellcamp.
We welcome Toowoomba customers to a 72,000sqm state-of-the-art facility with over 11,000sqm under roof, including a 6,462sqm workshop boasting four cranes, an oil and coolant distribution system and a reticulated air system; a 1,697sqm auxiliary building boasting a heated paint booth and self-cleaning wash bay system; and a 1,123sqm parts warehouse.
Our agricultural, turf, construction and @vermeeraustralia customers will find the parts, service and support for all that they need, supported by 150 team members onsite.
A huge thank you to everyone involved in this build and move. It’s been a tremendous effort and well worth the wait to deliver the Toowoomba region RDO’s largest dealership globally.
CONGRATULATIONS TO OUR WINNERS! 🌟
We are extremely proud to announce that the following RDO technicians have taken out their category awards at last night’s John Deere Technician Awards:
🏆 Construction & Forestry Service Technician – Andrew Moat, RDO Melbourne
🏆 Apprentice Service Technician – Daniel Barnes, RDO Beaudesert
🏆 Apprentice Parts Technician – Tracy Hogan, RDO Emerald
Congratulations to these team members on their tremendous and well-deserved wins, with some categories competing against both Australian and New Zealand finalists. This is also the first year RDO apprentices have won in the apprentice categories, so a milestone award in itself!
And of course, congratulations to our other technicians who were in the running – and all finalists across John Deere Australian and New Zealand dealerships – for being among the best of the best.
You can all pat yourselves on the back knowing you are the epitome of what it means to be a John Deere technician. 👏
#johndeeretechawards
Today is the day they`ve been waiting for. 🏆
Tonight all of the finalists of the John Deere technician awards will come together in Brisbane to celebrate the best of the best among Australia and New Zealand`s John Deere parts and service technicians!
We wish everyone, and especially our very own RDO technicians, the best of luck and a wonderful night celebrating you all! ✨
"I chose to pursue a career as a parts technician driven by my fascination with machinery and its intricate workings. I am committed to delivering correct solutions, positive customer experiences, exceptional service and building fundamental trusting relationships with customers and colleagues."
Congratulations to Emma Whitbread-Edwards from RDO Brisbane, who is a finalist in the Parts Technician category for this year’s @johndeereaunz Technician Awards. 👏🏆
"As a kid I really enjoyed riding dirt bikes and at some point, I realised I liked working on my bike more than riding it – that`s when I knew I wanted to become a mechanic. Construction and forestry are my thing, it still blows me away what these machines are capable of!"
Congratulations to Andrew Moat from RDO Melbourne, who is a finalist in the Construction & Forestry Service Technician category for this year’s @johndeereaunz Technician Awards. 👏🏆
"I worked as a dairy farmer for the first 15 years of my working life, and during that time enjoyed working with and maintaining the farm machinery, learning how important it was to keep the equipment going. I thoroughly enjoyed the challenge of diagnosing and finding solutions to problems, so when the opportunity arose to work at RDO with John Deere equipment, it was a no brainer. I had to take it."
Congratulations to Daniel Barnes from RDO Beaudesert, who is a finalist in the Service Apprentice category for this year’s @johndeereaunz Technician Awards. 👏🏆
"I think my greatest achievement so far is the relationship I have built with the customers that I`ve dealt with. I value that bond with each and every customer with extreme pride and believe it to be a crucial element to a successful technician and business."
Congratulations to Hayden Cox from RDO Sydney, who is a finalist in the Construction & Forestry Service Technician category for this year’s John Deere Technician Awards. 👏🏆
“I feel my greatest achievement has been not only to work in the industry I get the greatest amount of job satisfaction from, but also to help keep the agricultural industry in the Gympie and South Burnett region operating with minimal downtime.”
Congratulations to Zac Weier from RDO Gympie, who is a finalist in the Ag & Turf Service Technician category for this year’s @johndeereaunz Technician Awards. 👏🏆
RDO techs are among the best. 👏
We’re extremely proud of our parts and service technicians who have been selected as finalists in the 2024 John Deere Technician of the Year Awards 🏆
A huge congratulations to the finalists in the following categories:
Ag & Turf Service Technician
➖Zac Weier, Gympie
C&F Service Technician
➖ Hayden Cox, Sydney
➖ Andrew Moat, Melbourne
Apprentice Service Technician
➖ Daniel Barnes, Beaudesert
Parts Technician
➖ Emma Whitbread-Edwards, Brisbane
Apprentice Parts Technician
➖ Tracy Hogan, Emerald
➖ Matthew Giuntini, Sydney
Congratulations to all finalists involved from across Australia & New Zealand. Bring on the Awards Ceremony in September. 🥳
